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If you are a Delhi Government employee or pensioner living in or around Modinagar, your DGEHS card is your right to cashless medical care. The challenge most beneficiaries face is not the scheme itself , it is finding a DGEHS empanelled hospital with the specialist depth to handle what their family actually needs, without the runaround at the billing counter.
Felix Hospital in Greater Noida is empanelled under DGEHS. Covered treatments are cashless. The hospital handles pre-authorization and claims settlement directly. You and your family focus on getting better.
DGEHS Helpdesk at Felix Hospital: +91 9667064100
All procedures within DGEHS approved rates are cashless for entitled beneficiaries and their dependants.
Specialty | Key Procedures Covered |
Cardiology and Cardiac Surgery | Angiography, angioplasty, bypass surgery, valve replacement, pacemaker, heart failure management |
Orthopaedics and Joint Replacement | Knee replacement, hip replacement, spine surgery, fracture fixation, bone infection, revision joint surgery |
Neurology and Neurosurgery | Stroke management, brain surgery, spinal conditions, epilepsy treatment |
Oncology | Cancer diagnosis, chemotherapy, radiation therapy, surgical oncology |
Gynaecology and Obstetrics | Normal delivery, C-section, hysterectomy, fibroid surgery, Level III NICU available |
Urology | Laser kidney stone treatment, prostate surgery, urinary tract procedures, dialysis |
General and Laparoscopic Surgery | Gallbladder removal, hernia repair, appendectomy, bariatric surgery |
Paediatrics | Paediatric surgical and medical conditions |
ENT and Ophthalmology | Cataract, ear surgery, tonsillectomy, septoplasty |
Pulmonology | Respiratory conditions, COPD, bronchoscopy, sleep apnoea |
Nephrology and Dialysis | Chronic kidney disease, haemodialysis, 24/7 dialysis unit |
Gastroenterology | Endoscopy, colonoscopy, liver conditions |
Physical Medicine and Rehabilitation | Physiotherapy, occupational therapy, post-surgical rehabilitation |
The Delhi Government Employees Health Scheme is a health protection programme run by the Government of National Capital Territory of Delhi. It provides cashless medical treatment to serving and retired Delhi Government employees and their dependent family members at empanelled hospitals across Delhi and the NCR region.
For beneficiaries living in satellite towns like Modinagar, Muradnagar, and the broader Ghaziabad belt, DGEHS empanelled hospitals in the NCR , including Felix Hospital in Greater Noida ,are accessible under the scheme without any inter-city formality.
DGEHS covers a defined set of beneficiaries. If you fall into any of the following categories, your medical care at Felix Hospital is cashless for covered procedures.
Serving Delhi Government employees across all departments and grades are covered. Retired Delhi Government employees and pensioners drawing pension from the Delhi Government treasury are entitled. Dependent family members including spouse, children up to the age of 25 years if unmarried and not independently employed, and dependent parents whose income falls below the prescribed threshold are all covered under the card of the serving or retired employee.
DGEHS makes a specific provision for dependent children with disabilities. A dependent child with a certified disability remains covered under the DGEHS card regardless of age, as long as the disability is documented and the child remains financially dependent on the card holder. The disability certificate issued by a competent authority must be presented at the hospital helpdesk at the time of admission.
The DGEHS card identifies you as an entitled beneficiary and triggers cashless treatment at empanelled hospitals. At Felix Hospital, presenting your DGEHS card at the dedicated helpdesk is the first step. The helpdesk verifies your card against the DGEHS system, confirms entitlement, and initiates the admission process.
For planned procedures, pre-authorization is submitted by Felix Hospital on your behalf. For emergencies, treatment begins immediately and authorization is handled retrospectively. In neither case are you required to visit any DGEHS office or follow up with any government department separately.
Understanding exclusions prevents surprises at discharge. DGEHS does not cover cosmetic or aesthetic procedures that are not medically necessary. Procedures classified as experimental or not yet approved in standard clinical practice are excluded. Dental treatment beyond basic extractions is generally not covered unless arising from an accident. Spectacles, hearing aids, and assistive devices are covered only within specified limits. Procedures performed at non-empanelled hospitals are not eligible for reimbursement under the cashless route and may face restrictions even on the reimbursement route.
For any doubt about whether a specific procedure is covered before you travel, call the Felix Hospital DGEHS helpdesk directly.
Room entitlement under DGEHS is determined by the pay level or grade of the serving employee or the pension drawn by the retired employee.
Beneficiary Category | Room Entitlement |
Grade A Officers (senior scale and above) | Private Room |
Grade B Officers | Semi-Private Room |
Grade C and below | General Ward |
Pensioners | As per last pay drawn equivalent |
Dependants | As per the card holder's entitlement |
If a higher room category is chosen beyond entitlement, only the difference in room rent is payable by the beneficiary. All clinical charges including surgery, medicines during admission, and investigations remain at DGEHS approved rates regardless of room choice. Confirm your specific room entitlement at the Felix Hospital DGEHS helpdesk on arrival.
DGEHS beneficiaries technically have two options — cashless treatment at an empanelled hospital or paying out of pocket and applying for reimbursement later. The practical difference between the two is significant.
Factor | Reimbursement Route | Cashless at Felix Hospital |
Upfront payment | Required, often substantial | Zero |
Paperwork burden | Bills, forms, submissions, follow-ups over months | Handled entirely by Felix DGEHS desk |
Waiting period | Weeks to months for reimbursement | Settled directly with DGEHS |
Rate risk | Any amount above DGEHS rate is not reimbursed | DGEHS rate charged directly |
Stress during hospitalisation | High | Eliminated |
Choosing cashless at Felix Hospital is not just more convenient. It eliminates the financial exposure and administrative burden that reimbursement claims routinely create for families.
The cashless claim process at Felix Hospital is handled entirely by the hospital's DGEHS administrative desk. The three most common reasons DGEHS claims get rejected across hospitals are procedural, not clinical ,and all three are avoidable.
The first is missing or incomplete documentation. An expired DGEHS card, a missing dependent registration, or an Aadhaar mismatch can stall admission. Carrying the full document checklist eliminates this. The second is treatment at a non-empanelled hospital and then applying for reimbursement , claims are frequently rejected or partially settled in these cases. The third is procedures that fall outside DGEHS approved packages being initiated without prior clarity on coverage.
At Felix Hospital, the DGEHS helpdesk checks all of these before admission proceeds, not after discharge.
For planned treatment: DGEHS planned treatment at a referral hospital like Felix Hospital requires a referral from the Medical Officer at your designated DGEHS dispensary or the Chief Medical Officer of your department. The referral specifies the department and nature of care required.
Bring the referral letter, your DGEHS card, and your Aadhaar card to the Felix Hospital DGEHS helpdesk. From this point, the hospital team manages registration, pre-authorisation submission, and admission. You do not follow up with any DGEHS office separately.
For emergencies: No referral is required. Walk directly into the Felix Hospital emergency department. DGEHS rules permit direct emergency admission at any empanelled hospital. The clinical team treats first. The administrative team handles documentation and retrospective authorisation after stabilisation.
Mandatory, without these verification cannot proceed:
Valid DGEHS card, physical or digital copy
Aadhaar card of the patient, original plus one photocopy
Referral letter from DGEHS dispensary or departmental CMO for planned treatment
For a dependent family member, proof of dependency registration on the DGEHS card
Previous medical records, prescriptions, or discharge summaries for ongoing conditions
Disability certificate for dependents covered under the disability provision
Department identity card of the serving or retired employee as secondary identification
For emergencies, come first. Documents can be submitted after the patient is stabilised.
Heart attack, Stroke, Major trauma, Respiratory failure.
No referral letter is needed. Walk straight into the Felix Hospital emergency department.
DGEHS rules explicitly permit direct emergency admission at any empanelled hospital without prior referral.
Treatment begins immediately. Retrospective documentation and claim submission are handled by the Felix Hospital DGEHS desk after the patient is stabilised. The family's only responsibility is to get the patient to the hospital.
Tell the emergency team you are a DGEHS beneficiary when you arrive. That is all.
Ambulance: +91 9667064100, 24 hours
For Delhi Government employees and pensioners living in Modinagar, Muradnagar, and the broader Ghaziabad belt, Felix Hospital solves a real problem. The nearest large DGEHS empanelled hospitals in Delhi involve long drives and navigating city traffic. Felix Hospital in Greater Noida is reachable from Modinagar in approximately 45 to 55 minutes via NH-58 through Ghaziabad, without entering Delhi.
Felix Hospital is not a basic referral facility. It is a tertiary care centre with a 24/7 digital cath lab for cardiac emergencies, robotic and computer-assisted surgery for joint replacement, a Level III NICU for high-risk deliveries, zero-cut laser technology for kidney stone treatment, and laminar airflow operation theatres. NABH accreditation means standards are externally audited, not self-declared.
DGEHS beneficiaries at Felix Hospital receive the same doctors, the same operation theatres, and the same post-operative care as every other patient. No separate ward. No lower-priority queue. No difference in treatment quality based on how the bill is being settled.
Area | Route | Approx. Time from Felix |
Modinagar central | NH-58 via Ghaziabad | 45 to 55 mins |
Muradnagar | NH-58 southward | 40 to 50 mins |
Ghaziabad city | NH-9 or expressway | 30 to 40 mins |
Crossings Republik | Via Noida Extension road | 20 to 25 mins |
Greater Noida Central | Nearest to Felix | 10 to 15 mins |
Noida Extension, Gaur City | Via Gaur City stretch | 20 to 25 mins |
For emergencies, the Felix Hospital ambulance operates 24 hours and dispatches immediately on a single call.
Delhi Government employees and pensioners living in Modinagar have earned their DGEHS entitlement. Felix Hospital makes sure that entitlement is honoured, with specialist doctors, advanced surgical technology, a dedicated DGEHS administrative desk, and guaranteed cashless treatment for covered procedures.
Know this before you need it.
+91 9667064100, DGEHS Helpdesk, Pre-Authorisation Queries, and 24-hour Emergency Felix Hospital, Greater Noida. DGEHS Empanelled, serving Modinagar, Muradnagar, Ghaziabad, and the broader NCR belt.
Visit the Delhi Government health department portal or the DGEHS section on delhi.gov.in for the current empanelled hospital list covering NCR. Felix Hospital appears in the empanelled list for the NCR region. Call +91 9667064100 for immediate verbal confirmation of empanelment and procedure coverage.
DGEHS empanelment covers hospitals across Delhi and the NCR region. Felix Hospital in Greater Noida is empanelled under DGEHS and accepts cashless treatment for covered procedures. Modinagar residents can access Felix Hospital under DGEHS without any inter-city formality.
For Modinagar residents, Felix Hospital in Greater Noida is the closest fully equipped DGEHS empanelled private hospital with tertiary care capability, reachable in 45 to 55 minutes via NH-58.
Visit the DGEHS section on the Delhi Government health portal. The empanelled hospital list for NCR is available for download. Always download fresh as the list is updated periodically and older versions may not reflect current empanelment status.
For planned treatment, yes. A referral from your DGEHS dispensary or departmental CMO is required before admission for elective procedures. For emergencies, no referral is needed. Walk directly into the Felix Hospital emergency department and inform the team you are a DGEHS beneficiary.
DGEHS rules permit direct emergency admission at any empanelled hospital without prior referral. At Felix Hospital, the emergency team treats first and the DGEHS desk handles retrospective documentation after stabilisation.
Yes. Diagnostics including MRI, CT scan, ultrasound, and blood investigations ordered during your inpatient stay are covered under the DGEHS cashless package at Felix Hospital. All diagnostic facilities are available on-site without outside lab referrals. For outpatient diagnostics, coverage depends on the specific DGEHS package applicable to your entitlement.
Serving Delhi Government employees, retired employees drawing Delhi Government pension, their dependent spouse, unmarried children up to 25 years, dependent parents below the prescribed income threshold, and dependent children with certified disabilities regardless of age.
Your room entitlement is determined by your pay level or pension equivalent. Grade A officers are entitled to a private room, Grade B to semi-private, and Grade C and below to a general ward. The Felix Hospital DGEHS helpdesk confirms your entitlement on arrival based on your card details..
Mandatory documents are your valid DGEHS card, Aadhaar card of the patient with one photocopy, referral letter from your DGEHS dispensary or CMO for planned treatment, and proof of dependency for dependent family members. For emergencies, come first and arrange documents after stabilisation.