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Training & Development

Job Title: Training & Development
Department HR
Location: Noida 137
Level/Salary Range:
Date of Position received
Tentative Closure Date
Job Description


Drive Training & Development for employees’ with the ultimate goal of creating a wow experience to the customers.




  1. Training Need Identification and Analysis; customization of Training Methodology
  2.  Preparation of Monthly Training Calendar
  3.  Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven for frontline associates and achieving training man days
  4.  Plan and deliver induction to new hires on bi-monthly basis
  5.  Plan and deliver new hire’s training program on bi-monthly basis
  6. Plan and deliver existing employees training program
  7.  Plan and conduct NABH & SOP training.


Coordinate with HR

  1. To receive the list of new joinees eligible for induction and new hire training as per the training calendar
  2. To submit the attendance of trainees undergoing induction and new hire training
  3. To track three monthly assessments of trainees and carry out counseling whenever required

Budget & MIS:

  1. Generate and maintain training related employee database
  2. Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associate(s) to the Training coordinator
  3. Record actual monthly training expenditure in training MIS

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