Patient attendant rights - Felix Hospital

Patient & Attendant Rights

At Felix hospital, be believe in 100% transparency with respect to patients/attendant’s rights

Right to receive high standard of medical care as per the requirement and resources available to meet them.
To be treated with respect and dignity regardless of any religion, race, beliefs etc
All Medical Records (except those required by law) will be kept confidential
Right to obtain all medical test and examination records
Right to refuse treatment and get a discharge (patient will be responsible for their own action if taking discharge against medical advice given by the hospital)
Right to know about all proposed treatment, any risk involved, benefits and cost
Right to know exact condition of the patient
Right to ask question to treating doctors and nurses regarding any confusion in the procedure, condition etc if not understood
Right to know all financial requirement for the admission/surgery etc
Complaint about any issues related to service provided by attending team, hospital administration, billing etc (feedback boxes available at the reception)

As a patient at Hospital, patients / their family have the responsibility to:

Provide correct and complete information including name, age, sex, address and telephone number.
Provide details of present and past illness, family history where relevant, all records of previous investigations and treatment and of allergic reactions especially sensitivity to any drug.
Cooperate with the staff of the hospital in receiving prescribed treatment.
Treat the hospital staff, other patient and visitors with courtesy and respect.
Abide by the hospital rules and regulations with regard to restrictions on number and category of visitors, visiting hours, smoking, and consumption of tobacco and alcoholand making noise.
Maintain hygiene and cleanliness.
Keep appointments given by the consultants or others.
Avoid bringing valuables to the hospital.
Inform the hospital about the health insurance or coverage by the employers.
Any other information which may have bearing on the treatment/health of the patient.